ITIL V3 Managers Bridge

Course Overview
The all new ITIL® v3 (version 3) Manager Bridge Course offers candidates a gateway to ITIL v3 certification credits. This qualification will bridge the gap between the ITIL Manager’s Certificate in IT Service Management (versions 1 & 2) and the ITIL Diploma in IT Service Management (version 3). The course addresses all of the new topics in ITIL version 3 and the main differences from earlier ITIL versions.

Objectives

• Understand the main concepts, processes, benefits and challenges of ITIL v3. 

• Gain insight and understanding into the holistic service lifecycle approach that forms the core of ITIL v3.

• Understand how these ITIL processes contribute to making an IT organization manageable.

• Learn and understand the most important ITIL v3 definitions.

Target Audience
The ITIL v3 Manager Bridge Course is targeted towards existing holders of ITIL Service Manager Certificates from earlier ITIL versions who want to gain knowledge and understanding of the new content of ITIL version 3.

Duration
The ITIL v3 Manager Bridge is a four days course, including the optional exam.

Prerequisites
An ITIL Service Manager v2 certificate or any combination of ITIL v2 Practitioner certificates adding up to at least 12 credits.

Quint Wellington Redwood Quint is recognized by PMI® as a Global R.E.P. Participation to this course qualifies for 28 Professional Development Units (PDUs).  For more info, see http://www.pmi.org.

For the Course Outline and further information, please download the info document.

For more details, please contact info@quintgroup.com 

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