The objective of the presentation is to provide an insight into how to identify different types of disruptions by asking the right questions which subsequently can be sent to the correct person or team to get mediated and accordingly resolved with the right urgency in mind. If disruptions are not dealt with properly this can result in an organization experiencing chaos.

Date: Wed - 25 Febraury 2009
Time: 10am to 1pm
Venue: MSC Malaysia Innovation Centre

Who should attend: CIO, IT managers, technical level

Speakers:
Ang Peng Swee comes from a background in finance and technology consulting. He has experience working with multinational organizations locally and overseas across different industries.

Anamika Singh has a total of about 11 years experience in IT & Pharmaceutical Industries; out of which about 3 years in implementation of Quality Management System (CMMI) and Knowledge Management & about 5 years in Marketing.

Registration: Open to all MSC Malaysia companies. To register, kindly email clic@mdec.com.my

About MSC Malaysia Capability Development Programme (CDP)
MSC Malaysia Capability Development Programme (CDP) is an MDeC initiative designed to help ICT organisations and individuals to maximise their potentials by adopting global good practices, process improvements and professional certifications. It aims at enabling them to focus on their core competency and hone their competitive edge. CDP provides monthly dialogues, seminars, workshops, clinics and financial incentives developed to gear the MSC Malaysia status companies to achieve certifications that would ensure business continuity.