In line with Quint’s contributions to itSMF globally, Quint Wellington Redwood Hellas participates in the 1st itSMF conference in Greece organized by the local itSMF chapter. The conference theme is “IT Service Management: from theory to practice” and Quint will deliver an insightful, pragmatic speech on ISO20000 standard for the first time in the Greek market, with subject “ISO/IEC20000: How to elicit “certifiable” added value from the IT Service Management quality standard”. Some people fear this to be another bureaucratic nightmare that will deliver no value. But when planned and applied properly it can indeed add substantial value for various types of businesses, especially in information intensive industries. Based on Quint’s proven global expertise this presentation will discuss what ISO20K is all about, will clarify the usual myths and truths between ISO20K and ITIL, will explain where and when it can add tangible value to an organization and will also give hints on effective implementation and successful certification. A real life case study of an ISO20K certified IT organization will be finally presented and discussed. Quint’s speaker will be Nikitas Despotidis, Managing Director Quint Hellas. For more info on the conference please visit http://www.itsmc.gr/

A Comprehensive Learning Experience for Improved Outsourcing OutcomesEvery day, business journal headlines and industry reports alike are making one thing clear - outsourcing is now essential to business success. As the global-standard setting organization and leading advocate for the outsourcing profession, the International Association of Outsourcing Professionals (IAOP) works with buyers, sellers, and advisors worldwide to develop these professionals. The Certified Outsourcing Professional (COP) Master Class course sets the stage for COP Candidates who aspire to consult at all levels of the organization and to lead their organization's outsourcing programs. The COP Master Class employs class-room lecture and team discussion focused on industry recognized standards proven to ensure deployment of successful outsourcing programs. The COP Master Class integrates project management best practices with the Outsourcing Professional Body of Knowledge (OPBOK) and the 49 Outsourcing Professional Standards developed by the Outsourcing Standards Board.Benefits Of Becoming A Certified Outsourcing Professional [COP] Considered Among The “Top 10% of Outsourcing Professionals” Worldwide Increased Opportunities To Determine And Guarantee Successful Outcomes With Outsourcing/ Global Sourcing Engagements Increased Abilities To Source Engagement Opportunities, Incl. Jobs In the Global Marketplace Significant Ability to Influence Industry Trends Worldwide Through Thought Leadership & Knowledge Dissemination Opportunity To Contribute Directly To Enhancement of Existing OPBOK and OPS Opportunity To Become “Mentors” Within The Industry Worldwide COPs Typically Command At Least 25% - 30% Higher Compensations Than Non-COPs Globally COPs Typically Command At Least 35% - 50% Higher Consulting Fees Than Non-COPs AN EDUCATIONAL PROGRAM BY THE INTERNATIONAL ASSOCIATION OF OUTSOURCING PROFESSIONALS (IOAP) IN ASSOCIATION WITH IAOP GLOBAL TRAINING PARTNERS QUINT WELLINGTON REDWOOD

The international association of Outsourcing Professionals (IAOP), in association with Fortune Custom Projects presents the European Outsourcing Summit 2008 which will be held in the IESE School Barcelona, Spain, on October 16-17, 2008. The last European conference was held in June 2004. It´s important to note that the European Summit does not have a commercial character. This is an educational and networking conference aimed at executives, academics and managers from public administration, supplemented by dozens of in-depth sessions and case studies. Attendees of the 2008 European Outsourcing Summit, presented by the world’s leading outsourcing professional association, IAOP, will gain better knowledge of the unique difference in creating and implementing outsourcing strategies in Europe to: make smarter decisions improve your outcomes avoid costly mistakes and win in today’s global marketplace. You can also learn strategies and best practices of: Anastasia (Italy) PROCURiTAS Limited (United Kingdom) Fortis (Belgium) Vodafone (The Netherlands) Xceed (Egypt) Dynea Chemicals Oy (Finland) InBev nv (Belgium) Capgemini Consulting (The Netherlands) IBM (United Kingdom) General Motors (Spain) Genpact (United Kingdom) Business Catalyst International (Australia) Gorrissen Federspiel Kierkegaard (Denmark) Repsol YPF (Spain) Further info on the program and agenda are available, click here. Register here today for the early bird price and receive a €50 gift card.

The 4th Annual itSMF Asia Summit 2008 will take place 13–15 October in Singapore. This authoritative premier event is designed for Asia's top CIOs, IT directors, senior-level managers and ITSM practitioners interested in building and managing a business-focused IT organization.The 3-day international conference will discuss how best practice frameworks and standards such as the ITIL, COBIT and ISO/IEC 20000 are helping enterprises of all sizes and industries set the right controls and quality parameters to meet internal business requirements and tackle external pressures by providing a platform of collaborative information sharing and professional networking.At the summit, Quint will be leading and contributing to a variance of sessions. 13 October: Breakout session A: Strategy Panel member: Sunil Mehta (Board Member & Director itSMF India & Country Manager Quint Wellington Redwood, India) 14 October: Breakout session C: Oursourcing Track leader: Rudolf Tegelaar (Regional Manager Quint Wellington Redwood Asia) 12:00 Outsourcing: session - A threat or a chance? Speaker: Arno IJmker (Partner & Chief Operating Officer Quint Wellington Redwood, The Netherlands) 12:30 BOUNCE! Delegates will be broken up into small groups for the opportunity to bubble up, cook and simmer over tough questions. User generated content can then be floated to the discussion panel at the end of the track for deeper analysis by our expert panel. A fun and informal session with no microphones Facilitators:Arno IJmker (Partner & Chief Operating Officer Quint Wellington Redwood, The Netherlands)Michiel de Boer (Country Manager Quint Wellington Redwood, Malaysia & Hong Kong) 14:30 Panel: The challenges of Information Technology Outsourcing in Asia and how ITIL® can directly address them to improve the probability of success of your ITO effortModerator: Michiel de Boer (Country Manager Quint Wellington Redwood, Malaysia & Hong Kong) 15 October: Full Day Masterclass 1: A jump-start to successful IT outsourcing !!!!! Separately Bookable S$900 Speakers:Arno IJmker (Partner & Chief Operating Officer Quint Wellington Redwood, The Netherlands)Sunil Mehta (Board Member & Director itSMF India & Country Manager Quint Wellington Redwood, India) Audience:This course is targeted at end users that are currently dealing with or are considering outsourcing engagements on a strategically, tactical and operational level. A full agenda of the 4th Annual itSMF Asia Summit 2008 can be downloaded below.

For the second year in a row Quint Wellington Redwood is participating in the IT Directors Forum in Athens, this year as Consulting Sponsor through its recently established office in Greece, Quint Hellas. This year’s theme of the conference is “value driven innovation in IT” and Quint will be presenting for the first time in the Greek market its proven “innovation” and best practice in the area of building a highly effective Demand/Supply Organization (DSO) for IT Services, which is based on Quint’s award winning Sourcing Governance Framework© (SGF). Quint’s speaker will be Jan Helgering, Regional Director Europe, an expert in this field. Click here for more information.