Challenges
Our client, a company producing and distributing drinking water, was planning for fully automated water production but had serious problems in managing the new underlying IT-applications, support processes and external suppliers of related IT services. Essentially, there was no IT-organization to support this new production process.
Solutions
As time was running out, Quint was asked to manage the transition to a new IT support unit, new contracts with suppliers and fully implemented support processes. Quint provided a program manager who defined a program addressing all issues in separate projects and who managed the actual program towards completion.
Results
At the planned date, our client was able to switch to fully automated water production with support from the IT-organization and external suppliers in place.