Challenges
Our client, a large bank, had been working for a long time in establishing a sourcing program, selecting vendors and designing the retained IT organization. Now the moment was near that contracts would be signed and that the transition to a new steady state would have to start. Worried and wondering whether all aspects were covered, our client requested Quint to assess the design of the ‘to be’ situation.
Solutions
Quint applied the concept of ‘stress testing’ to the design and made worst case scenario with the things that typically may happen in this kind of transitions. The actual testing was done in a series of workshops with experts from the client organization.
Results
The process and the outcome proved to set all minds at rest as major risks were clearly and substantially mitigated in the design. On some remaining issues, the workshops delivered precise actions that could be carried out in a relatively short period of time.
