Challenges
Our client, the IT organization of an international banking and insurance conglomerate, was facing major issues with its test and acceptance environments. The bottlenecks were considered to be primarily in the capacity of the available environments.
Solutions
Quint performed an assessment and benchmark study, in cooperation with Compass Management Consulting, that demonstrated that bottlenecks were not caused by infrastructural capacity but were primarily caused by the maturity of development, test and support processes. Testing process maturity and project management maturity were identified as the main drivers for dealing with the perceived problems.
Results
The study provided the client with a solid business case for improving test process maturity instead of investing in infrastructure.
