Challenges
A financial firm with a strong position in real estate and mortgage services in Western Europe was struggling to align and coordinate its IT efforts for the relatively autonomous business units. Political debates and budget fights regularly made it very difficult to reconcile the constantly emerging needs of the business units with the overall imperative to use effective and standardized IT where appropriate.
Solutions
Quint assisted the information managers from both corporate and a business unit level, and the management of the internal IT department in developing a common understanding on how to handle this complex decision-making process. Consensus was reached on who could decide on what and which organizational constraints should apply. Moreover, all players involved agreed to handle the project portfolio and related-budgets in a way that allow balancing the needs of all parties involved.
Results
Thanks to the expertise of Quint, the organization was able to resolve its content as well as on managing change in a complex political environment, IT efforts are now clearly aligned with the firm’s strategy.
