The markets of many Telcos are highly competitive, and many Telcos have gone through mergers and acquisitions recently. Further integration of Business Units and underlying IT Departments is a means to (further) reduce costs.
Integration of the traditional fixed telephony business with the much more recently created mobile telephony is a challenge: for instance, the internal communication and the time-to-market for new product offerings are totally different.
Many Telcos have only recently started to face the challenge of working with colleagues across country borders, which bring an additional dimension when integrating and consolidating: each country and nationality brings its own way of working, communicating and reporting.
