Demand supply organizations, who serve as intermediaries between those that, require and those that provide IT services, will be in high demand over the coming years. These organizations are needed to direct the providers properly whilst also mapping the needs of customer organizations more professionally. The latest trends include outsourcing the internal demand supply organization as well as offshoring tasks such as infrastructure management, application management and development to an external party. These processes all require attentive direction; in other words, there is plenty of work for the demand supply organization.
This article has been written by Frank de Vries, Roelof Douwstra and Paul Tjia. It has been published in IT Management Select that contains the best articles from the international press.