IPW™ is a method for implementing a process-oriented workflow in IT organizations that has been used by numerous companies already.
Traditionally, the focus of IPW™ has been on the management processes (operational and tactical), but over the past few years, the scope of IPW™ has been broadened to include the strategic and development processes as well.
The latest additions to IPW™ include the alignment with the customer (BITA domain), which deals mostly with alignment and demand issues and with the supplier (SITA domain) that handles the operational, tactical and strategic processes for outsourcing. These are also known as the Quint Sourcing Governance Framework (SGF).
For the practical elaboration of the processes, best practices are used. The implementation model uses the best practices of models such as ITIL, ISO20000, CMMsm and/or SPICE in addition to the best practices collected by Quint. Using the “maturity levels” defined in CMMsm and SPICE, a phased approach can be used in the development domain.
In this white paper the IPW Maturity Model™ is described, which, based on IPW™ and analogous to the philosophies of CMMsm and SPICE, defines a number of maturity levels for the execution of management processes as well as for management organizations.
