Major Greek organization in a services sector decides to adopt an IT service management & governance framework based on the latest, enhanced version of the internationally proven ITIL best practices, namely ITIL v3. The goal of this breakthrough initiative is twofold: to improve efficiency and effectiveness of the IT organization and to facilitate Business-IT alignment and hence increased business performance, based on timely and guaranteed quality IT services. Quint Wellington Redwood Hellas is helping in the execution of this strategic initiative through its deep know-how and specialized services comprising organizational/process assessment, hands-on consulting, complemented by associated ITIL v3 training. The respective program is being implemented based on a concrete roadmap of clearly defined phases with quick wins at each phase, to achieve tangible results and improvements along the way.
For more information about Quint's expertise and service offerings in IT Service Management and ITIL, please click here or contact Quint Hellas
