The Certified Outsourcing Professional (COP) Master Class
The Certified Outsourcing Professional (COP) Master Class is an integral part of Certified Outsourcing Professional (COP) Program. It provides outsourcing professionals – whether they work as customers, providers, or advisors – with an intensive learning experience on the state-of-the-art end-to-end process for outsourcing success. Individuals who complete the course will not only earn 75 points toward their COP designation but will immediately be able to improve outsourcing outcomes at the organizations with which they work.
The class is organized with 4 teaching components – core content, group discussions and activities, expert insight, and applying the content and is designed to engage course participants and connect with three primary learning preferences: Auditory, Visual, and Kinesthetic. The COP Master Class curriculum is comprised of the 10 standard categories, 49 specific standards, and 92 elements of the standards.
What Master Class Attendees are Saying:
"The standardization and structure that IAOP has created and has been presented to me this week is just what this industry needs. Get on board with it or you're going to get left behind."
- Ramiza Sipilovic, Manger, Customer Service International Service Network Partners, American Express
"Today I saw the best presentation on transition I've ever seen."
- Mauricio Velasquez, Managed Services Principal, Hewlett Packard Colombia
"This class has been incredible. My only suggestion would be to make it longer so we can further tap the knowledge and expertise of the instructors, guest speakers and fellow classmates!"
- Lissy Martinez, Senior Regional Manager, American Express
The COP Master Class Offers
- A comprehensive learning experience that prepares an individual to successfully lead most outsourcing initiatives
- The opportunity to work with seasoned veterans to develop a customized outsourcing project plan for an actual project
- State-of-the-art insights into the latest industry and deal trends
- Extensive networking opportunities with professionals from a wide-range of industries and professional disciplines
- 75 points toward achieving COP status
- The opportunity to synthesize the latest management thinking on outsourcing into actionable project steps
- Insights gained from hundreds of actual engagements at companies from all around the world
- Comprehensive coverage of The Outsourcing Professional Body of Knowledge (OPBOK)
- Step-by-step coverage of the Outsourcing Professional Standards
- Expert guidance from faculty who are themselves COPs as well as invited expert practitioners currently working in the field
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Quint is recognized by PMI as a Global R.E.P. Our courses qualify for Professional Development Units (PDUs).
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