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IAOP®: COP Master Class with Case Study Training & Certification

Course Description:
The Master Class is an integral part of the IAOP COP (Certified Outsourcing Professional®) program. It provides outsourcing professionals an intensive, case study driven learning experience on the state-of-the-art, end-to-end process for outsourcing success. The three-day live Certified Outsourcing Professional® (COP) Master Class, will prepare you to identify and assess the implications of applicable business regulations and statutes, including specific laws and regulations. Those individuals successfully completing the courses will be able to identify and assess the requirements of various operations standards and certifications such as CMM and eSCM.


Course Approach:
The three days course is built upon 10 standard categories and presented in 10 modules. Next to the designated authorized IAOP trainer we will have guest speakers who will address various modules.

During the course students will work on a case study called Capstone. The respective case description will be provided before the course. The information provided to students during the modules can be used to discuss and ‘solve’ the Capstone case. This includes the usage of the various templates that are provided to students as well. As a team students will present their ‘advise’ in the afternoon of the 3rd day. Students will have discussion and preparation time available during the day and can decide to meet before and after course hours to further discuss and work on the assignment.

IAOP COP (certified outsourcing professional) program:
This Master Class is part of the IAOP COP program. Attending the Master Class is awarded with 75 points of the 150 points required for the COP certification. For the certification students will have to apply to the program after attending the Master Class, then successfully pass the COP Exam and furthermore demonstrate they possess the requisite capabilities thru description of their experience in various references. This ‘demonstration’ will be validated and awarded with another 50 points. The remaining points can be earned by attending professional summits and trainings . For details please contact

Course Student Material:
Students will receive a printed copy of the student binder material on site. An electronic version will be send to them in advance as well as additional reading materials like an Expertpaper, several Whitepapers and the electronic version of the OPBOK (Outsourcing Professional Body of Knowledge) and the preparation material regarding the Capstone case study.

Reference material:
Provided upfront

Required knowledge:
Sourcing Foundation level

Target audience:
Outsourcing professionals at every level, whether they work as customers, providers or advisors

Training fees:
EUR 2.400,00

EUR 2.400,00

Please contact us to request a quote.