A data-driven approach to improve the performance of your business

Around the world, organizations aim to achieve sustained success and the High Performance Organization (HPO) emerged. Research has demonstrated the immense relevance of the IT performance of an organization in this respect. Delivering a joint effort to continually improve processes, systems and behavior is a key characteristic of a HPO. A HPO retains what works best and makes daily changes to strengthen core competencies. The transformation to a HPO therefore transcends the responsibilities of IT and demands the focus of board-level directors in executive and supervisory roles. The value of this focus is demonstrated by the strong correlation between HPO status and superior financial performance. The revenues and profits of HPOs increase on average by 10% and 25%, respectively, compared to less well-performing peers in the same industry. HPOs also score better in terms of customer satisfaction, customer loyalty, staff loyalty and the quality of their products and services. This applies to all sectors of industry and countries of the world. Simply put, HPOs are more successful. The added effort also adds value.

For most organizations, the most difficult part is taking the right steps to become a High Performance Organization. Does an organization need to start attracting talented professionals to improve its performance? Or would it be more effective to streamline decision-making processes or introduce new incentives? The High Performance Assessment enables you to discover how you can achieve the maximum impact on the performance of your organization, where the investments will be most effective, and how you will increase the speed and quality of IT delivery. All this based on a comparison with objective performance data from industry peers. The outcome of this assessment forms the starting point from which we will work with you and your team to set the priorities for improvements, to implement new leadership and governance models, and to form high-performance teams. The result? A sustainable improvement in the performance of your IT delivery and a proven doubling of the chance of success to achieve the desired high performance.