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ITIL® 4 Managing Professional Transition module

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Category
ITIL®
Price
-
Certification
ITIL® 4 Managing Professional
All our trainings continue! More information

ITIL 4 brings ITIL up to date by focusing on a new form of IT Service Management that revolves around customer experience, value streams, digital transformation and new ways of working like Lean, Agile and DevOps. ITIL® Managing Professional (MP) certification is equivalent to ITIL® v3 Expert certification. This module is designed to make the transition to ITIL 4 smooth and simple. The target group of this course is professionals working in technology teams. Participants are provided with practical and technical knowledge on how to create and implement successful services, teams and workflows.

Why this ITIL 4 Managing Professional transition module?

Following the ITIL 4 Managing Professional transition module and passing the exam results in ITIL 4 Managing Professional certification. The requirement for participating in the course is ITIL v3 Expert certification or a minimum of 17 (v3) credits. It is important to note that candidates can continue to acquire their ITIL v3 Intermediate or Practitioner credits to enable them to be eligible to participate in this transition module.

What will you learn?

The course deals with the main elements of ITIL 4 Managing Professional and ITIL 4 Foundation:

  • ITIL 4 Specialist: Create, Deliver & Support. Integrating the various value streams and activities involved in creating, delivering and supporting IT products and IT services, including the supporting practices, methods and tools.
  • ITIL 4 Specialist: Drive Stakeholder Value. Converting demand into value and looking at all types of interaction between service providers and customers, users, suppliers and partners.
  • ITIL 4 Specialist: High Velocity IT. Applying Lean principles and a DevOps way of working to supplement working with Agile and Scrum.
  • ITIL 4 Strategist: Direct, Plan & Improve. Learning the practical skills required to create an organization that continuously improves.
  • ITIL 4 Foundation. Becoming familiar with the basis of the service value system (SVS) and the four dimension model used to consider every component of the SVS.

itil4 certification scheme

 

Exam and certification

If you complete the course and pass the exam, you will be awarded the ITIL 4 Managing Professional certificate. The closed-book exam consists of forty (40) multiple-choice questions. The passing grade is 70% (28 correct answers out of 40 questions). The exam is conducted online and must be completed within 90 minutes.

Prerequisites

The requirement for participating in the ITIL 4 Managing Professional transition module is ITIL v3 Expert certification or a minimum of 17 (v3) credits.

Professional development units (PDUs)

After being awarded the certificate, participants will earn 35 professional development units (PDUs) registered with PMI.


You can also take this ITIL Managing Professional Transition training via eLearning

eLearning gives participants the opportunity to take courses at prices that are significantly lower than traditional, classroom-based courses. Our eLearning environment guarantees an efficient and result-oriented working method so that in a short space of time you can pass the exam and obtain the accompanying certification.

How does it work?

You register by selecting the eLearning option from the courses listed in the menu. Once you have paid by credit card, or after receiving the invoice, we send you the details you need to access your eLearning account. Upon successfully completing all the course components, you are ready to take the official exam.

  • 120 days access to all course material
  • The exam is included in the price and is taken online via a remote proctoring service

General

ITIL 4 brings ITIL up to date by focusing on a new form of IT Service Management that revolves around customer experience, value streams, digital transformation and new ways of working like Lean, Agile and DevOps. ITIL® Managing Professional (MP) certification is equivalent to ITIL® v3 Expert certification. This module is designed to make the transition to ITIL 4 smooth and simple. The target group of this course is professionals working in technology teams. Participants are provided with practical and technical knowledge on how to create and implement successful services, teams and workflows.

Why this ITIL 4 Managing Professional transition module?

Following the ITIL 4 Managing Professional transition module and passing the exam results in ITIL 4 Managing Professional certification. The requirement for participating in the course is ITIL v3 Expert certification or a minimum of 17 (v3) credits. It is important to note that candidates can continue to acquire their ITIL v3 Intermediate or Practitioner credits to enable them to be eligible to participate in this transition module.

What will you learn?

The course deals with the main elements of ITIL 4 Managing Professional and ITIL 4 Foundation:

  • ITIL 4 Specialist: Create, Deliver & Support. Integrating the various value streams and activities involved in creating, delivering and supporting IT products and IT services, including the supporting practices, methods and tools.
  • ITIL 4 Specialist: Drive Stakeholder Value. Converting demand into value and looking at all types of interaction between service providers and customers, users, suppliers and partners.
  • ITIL 4 Specialist: High Velocity IT. Applying Lean principles and a DevOps way of working to supplement working with Agile and Scrum.
  • ITIL 4 Strategist: Direct, Plan & Improve. Learning the practical skills required to create an organization that continuously improves.
  • ITIL 4 Foundation. Becoming familiar with the basis of the service value system (SVS) and the four dimension model used to consider every component of the SVS.

itil4 certification scheme

 

Exam and certification

If you complete the course and pass the exam, you will be awarded the ITIL 4 Managing Professional certificate. The closed-book exam consists of forty (40) multiple-choice questions. The passing grade is 70% (28 correct answers out of 40 questions). The exam is conducted online and must be completed within 90 minutes.

Prerequisites

The requirement for participating in the ITIL 4 Managing Professional transition module is ITIL v3 Expert certification or a minimum of 17 (v3) credits.

Professional development units (PDUs)

After being awarded the certificate, participants will earn 35 professional development units (PDUs) registered with PMI.


You can also take this ITIL Managing Professional Transition training via eLearning

eLearning gives participants the opportunity to take courses at prices that are significantly lower than traditional, classroom-based courses. Our eLearning environment guarantees an efficient and result-oriented working method so that in a short space of time you can pass the exam and obtain the accompanying certification.

How does it work?

You register by selecting the eLearning option from the courses listed in the menu. Once you have paid by credit card, or after receiving the invoice, we send you the details you need to access your eLearning account. Upon successfully completing all the course components, you are ready to take the official exam.

  • 120 days access to all course material
  • The exam is included in the price and is taken online via a remote proctoring service

Price & start dates

There are several options available for this training. Please contact us or send your inquiry to quint@quintgroup.com, and we will provide you with a suitable solution.

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All our trainings continue!

From now on all training courses are offered online. For the time being no more training will take place on location. If you have already booked a training, you can follow the training online. We will contact you to inform you how to proceed.