The intent of this ITIL® Managing across the Lifecycle (ITIL MALC) qualification is to give candidates the skills to support an organization’s service delivery by bridging the service lifecycle stages. The ITIL Managing across the Lifecycle qualification demonstrates that candidates have learned the value of one combined service management practice as opposed to separate subject areas. ITIL processes and practices, as learnt from the Lifecycle and Capability streams of the intermediate certificates, are put into a context of delivering this value. The learning outcomes are intended to bring a candidate from ITIL content knowledge to ITIL content application and integration knowledge, and provide skills that can be used in the workplace in a tangible way.
Participants will learn to implement, manage and improve Service Management according to ITIL best Practices. An interactive approach is used combining lecture, discussion and case study experience to prepare participants for the ITIL Managing Across the Lifecycle certification exam as well as providing valuable practical knowledge that can be rapidly applied in the workplace. Quint Wellington Redwood’s integrated case study deepens the participant’s appreciation of how ITIL best practices can be applied in order to improve IT performance. Practical assignments are used throughout the course to enhance the learning experience
An ITIL® Foundation certificate and a minimum of 15 credits earned through the formal Service Lifecycle stream or Service Capability stream qualifications.
CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers and IT security managers who and others who require a deeper knowledge of, or who are involved in managing Services across the different lifecycle phases.
Upon successful completion of the ITIL Managing across the Lifecycle training and examination, students will receive the ITIL MALC certification.
eLearning gives participants the opportunity to take courses at prices that are significantly lower than traditional, classroom-based courses. Our eLearning environment guarantees an efficient and result-oriented working method so that in a short space of time you can pass the exam and obtain the accompanying certification.
You register by selecting the eLearning option from the courses listed in the menu. Once you have paid by credit card, or after receiving the invoice, we send you the details you need to access your eLearning account. Upon successfully completing all the course components, you are ready to take the official exam.
From now on all training courses are offered online. For the time being no more training will take place on location. If you have already booked a training, you can follow the training online. We will contact you to inform you how to proceed.