AXELOS Global Best Practice

ITIL 4 is here!

ITIL 4 Certifications

In November 2017, AXELOS Global Best Practice announced that ITIL®, the world’s most widely used service management framework, was going to be updated throughout 2018. It is pleasing to see that ITIL 4 will address compatibility with other emerging practices and mindsets such as DevOps, Agile, Lean and SIAM. Quint is part of the ITIL 4 development team, and we’ve been working with a team of industry experts based around the globe from the wider IT industry.

The first release of ITIL 4 will be the Foundation level, currently scheduled to be launched in Q1 2019, with the following levels due for release in H2 2019. The certification scheme shared below is aligned with ITIL v3 and has been streamlined to provide clear paths for practitioners to continue their ITIL journey.

ITIL Managing Professional (ITIL MP) targets IT practitioners working within technology and digital teams across businesses. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT projects, teams and workflows.

ITIL Strategic Leader (ITIL SL) recognises the value of ITIL, not just for IT operations, but for all digitally enabled services. Becoming an ITIL Strategic Leader (ITIL SL) demonstrates that the professional has a clear understanding of how IT influences and directs business strategy.

To obtain the designation ITIL Managing Professional or ITIL Strategic Leader, the professional must complete all modules in each stream, with ITIL Strategist being a universal module for both streams.

ITIL® v3 to ITIL® 4 transition

ITIL v3 to ITIL 4

The Latest on ITIL4

In November 2017, AXELOS Global Best Practice announced that ITIL®, the world’s most widely used service management framework, was going to be updated throughout 2018. A team of industry experts, including Quint, helped steer the development of ITIL 4. The updates below will provide practical guidance on how to shape and tailor your IT management strategy.

  • ITIL4 FAQs

    ITIL4 Frequently Asked Questions (FAQs)

    Read more
  • Transition to ITIL 4

    How to transition to ITIL 4?

    Read more
  • Video

    Quint & AXELOS Webinar: What You Need to Know about ITIL 4

    Read more
  • White Paper

    White Paper – The Impact of DevOps on Your ITIL Implementation

    Read more

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