Digital Transformation Workshop: The Synergy between ITIL®, Agile, Lean IT & Devops

Event info
Date 1 November 2018 (2:00 pm - 5:00 pm)
Location Info Trek, Queensbay Mall, Penang
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Digital transformation is not just about embracing new technology, it is about a change in thought and organization culture. There is a need for organizations to address the change in business scenarios, dynamic business demands and innovate ways to quickly cater to these changing needs.

Leaders and IT teams in any enterprise should work hand in hand to meet the business requirements, drive innovation and march towards continuous improvement. This is what Digital transformation is all about — accelerate business activities, lower cost, improve time to market, bring about a positive change in processes, people, and competency models.

Technological innovations leads to what we call technology disruptions. But transformation is not just about technology innovations and their disruption on the business. It is greatly enabled by good practices such as Lean, Agile, DevOps, etc.

About the workshop

In this half day workshop, we will go through the similarities and differences between ITIL, Agile, Lean IT and DevOps.

With the coming of the new ITIL version, which is more aligned with Agile, Lean IT and DevOps it is even more important to understand the synergy between these methodologies and frameworks.

This workshop will give you some insight in the relevance of applying this synergy in your work environment.


14:00  Welcome
14:15  Introduction Quint
14:30  ITIL, Agile, DevOps in a nutshell
15:30  Coffee break
15:45  Synergy between Agile, Devops and ITIL
16:00  And what value adds Lean?
16:30  Starting suggestions for implementing synergy
16:45  Q&A
17:00 End


Maurice Boon
CEO of Quint Wellington Redwood
Chairman of the Board of DevOps Agile Skill Association (DASA)
Board member of Lean IT Association (LITA)

Maurice is CEO of Quint Wellington Redwood and of the DevOps Agile Skill Association (DASA). He gained, after being officer at the special forces for 10 years, a broad experience in the subject of outsourcing, demand supply management and transformational leadership in both public and private sector.

During the last 20 years, Maurice has been in managing positions as client, supplier as well as trusted advisor. On regular basis Maurice has been asked to talk about sourcing, demand supply management and transformational leadership. He also published articles about these subjects.


Michiel de Boer
Director Consulting Asia, Quint Wellington Redwood

Michiel is Director Consulting Asia for Quint Wellington Redwood. He gained his experience in various international companies. In these organizations, he has executed roles as (interim) Manager or Consultant in a variance of industries for Governance, process or cultural improvement projects.

Michiel is experienced in translating business objectives into manageable deliverables, quick wins and continuous improvement. He is a certified and accredited in:

  • Governance
  • Project Management
  • Change Management
  • IT Service Management
  • Sourcing
  • Service Integration and Management ‘
  • Lean IT
  • Management of Risk
  • Agile
  • DevOps