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White Paper – HR Outsourcing – Frameworks, Guidelines and Tips

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White Paper – How to get the most out of your Shared Service Center

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White Paper – Customer Supplier Partnerships

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White Paper – Best Value Procurement for IT

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The added value of Service Management for DevOps

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DevOps Essentials – Bringing DevOps to Your ITSM World

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DevOps teams still need to mature – and so do their leaders

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SIAM: Keeping the governance of external IT service providers in-house

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Harmonizing DevOps and ITIL- The yin and the yang that delivers effective change

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Sustainable Sourcing: Sustainability integrated within the Value Chain