Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behavior, IT organizations are helped to develop a continuous improvement mind-set. Lean IT is complementary to all other best practice methods.
This syllabus covers the Foundation level certification of the Lean IT Association. Further Lean IT qualifications are Lean IT Kaizen Lead, Lean IT Coach and Lean IT Leadership. The Lean IT Foundation is the entry level certification. This certification is mandatory for the other certifications. The primary purpose of the syllabus is to provide a basis for accreditation of people involved with Lean IT Foundation. It documents the learning outcomes of the Lean IT Foundation and describes the requirements a candidate is expected to meet to demonstrate that these learning outcomes have been achieved.
Organizations are constantly seeking new ways to improve customer satisfaction, service quality and value for the business. Lean IT is applied to transform your IT organization to a…More info
IT organizations are constantly seeking new ways to improve customer satisfaction, service quality and value for the business. Lean IT is applied to transform your IT organization to a…More info
Ensuring that an IT organization is competent at continuous improvement is absolutely essential to the success of Lean within IT. In the Lean IT Foundation training course, we looked at the basics of…More info
Any publication on the application of Lean principles within organizations will mention the critical importance of leadership to the success of the initiative, or the lack of success if leadership is…More info