The ITIL Release Control and Validation (ITIL RCV) certificate is a free-standing qualification, but is also part of the ITIL Intermediate Capability Stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. The ITIL Release Control and Validation certification is intended to enable the holders of the certificate to apply the practices during the Service Management Lifecycle and specifically in the following key ITIL process, role and function areas: Change Management, Service Asset and Configuration Management, Service Validation and Testing, Release and Deployment Management, Request Fulfilment, Change Evaluation, and Knowledge Management.
Why take this ITIL Release Control and Validation training?
Participants will learn the principles and core elements of the Service Capability approach to IT Service Management as well as focusing on the processes & roles, activities and their execution throughout the Service Lifecycle. An interactive approach is used combining lecture, discussion and case study experience to prepare participants for the ITIL Intermediate Release Control and Validation certification exam as well as providing valuable practical knowledge that can be rapidly applied in the workplace. Quint Wellington Redwood’s integrated case study deepens the participant’s appreciation of how ITIL best practices can be applied in order to improve IT performance. Practical assignments are used throughout the course to enhance the learning experience.
What you will learn
Importance of Service Management as a practice concept and Service Transition principles, purpose and objective
Importance of ITIL Release Control and Validation while providing service
How all processes in ITIL RCV interact with other Service Lifecycle Processes
What are the processes, activities, methods and functions used in each of the ITIL RCV processes
How to use the ITIL RCV processes, activities and functions to achieve operational excellence
Change Management as a capability to realize successful service transition
Challenges, critical success factors and risks associated with ITIL RCV
An ITIL® Foundation certificate and preferably two years work experience in an IT Service Management environment.
Who should attend?
IT Managers, Operational staff, and anyone requiring a deeper knowledge of or who are involved in the Release, Control & Validation cluster of processes and functions.
ITIL Release Control and Validation Certification
Upon successful completion of the training and examination, students will receive the ITIL Release Control and Validation certification.
You can also take this ITIL RCV training via eLearning
eLearning gives participants the opportunity to take courses at prices that are significantly lower than traditional, classroom-based courses. Our eLearning environment guarantees an efficient and result-oriented working method so that in a short space of time you can pass the exam and obtain the accompanying certification.
How does it work?
You register by selecting the eLearning option from the courses listed in the menu. Once you have paid by credit card, or after receiving the invoice, we send you the details you need to access your eLearning account. Upon successfully completing all the course components, you are ready to take the official exam.
90 days access to all course material
The exam is included in the price and is taken online via a remote proctoring service