Design a master plan to improve the maturity of IT governance, promote the efficient use of resources and mitigate the risk.
“Improve the organizational structure to implement a strategy for benefits optimization, risk mitigation and cost optimization.”
Canal de Isabel II is a public-sector water company with over 150 years of experience in the water industry. The main objective of its more than 2,500 workers is to carry out the tasks required for integrated water management, and to maintain the quality and safety of the service.
Quint’s goal was to draw up a roadmap that would help improve the maturity of IT governance, based on 3 factors: benefits, risks and costs. To this end, a plan was devised, consisting of four project programs, aimed at enhancing the different areas of IT governance. A new control model was also established to measure benefits and facilitate decision-making while at the same time addressing the risks faced by the company.
The Governance Master Plan was designed using the Quint Governance Model, which enabled the information gathered from the different business units to be analyzed from several perspectives (strategy, functions, metrics, processes and tools). Nineteen improvement initiatives were identified for implementation within four years. These initiatives were then divided across four programs for the short, medium and long term, to be updated annually.
The main results are seen in the gradual and balanced increase of the level of governance maturity in recent years, and reflect the following achievements:
The emergence of new disruptive technologies influences how customers behave. It is imperative to be current and agile, yet aligned with the rapidly changing state of your industry. It is important…More info
Designing, enhancing, and implementing a unified IT Governance, Risk & Compliance (GRC) approach generates efficiencies, provides a holistic view of your business technology environment, and ensures…More info
Quint regards the IT production chain as an integral part of the value chain of a customer rather than as an IT value chain in itself that delivers services to the business. This means that…More info
This COBIT® Foundation training course provides an overview of the main concepts of IT Governance according to ISACA latest governance framework, and how they can be applied. The COBIT framework…More info
The governance of outsourcing is a high-priority agenda item for organizations. Service Integration and Management (SIAM) involves integrating the sub-services of all kinds of internally outsourced…More info
The Master Class is an integral part of the IAOP COP (Certified Outsourcing Professional®) program. It provides outsourcing professionals an…More info