Financial Services – Banking

Banks must embrace digital transformation to become high-performing organizations by continuously experimenting and adapting.

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A High-Velocity Environment


Relentless technological change and ever-evolving regulatory requirements mean banks now operate in a high-velocity, always-on environment. The global pandemic intensified disruption, making banks search for ways to build resilience, identify opportunities, and manage risk.

Tightening regulations

Costs and complexity are increasing due to stricter regulations hampering investments in areas that matter for growth. Developing future-proof business models that are embedded in customers’ lives with distinctive and personalized experiences will be key, as will having a sustainable economic model that is less capital-intensive and more focused on growth.
 
This increased complexity makes cost-cutting measures through solutions like automation, process optimization, RPA, and others, more important than ever. Alongside this, IT is still struggling at large banks with legacy decommissioning, moving to the cloud and building an actual partnership with their strategic IT vendors. These vendors themselves have difficulties in retaining talent, increasing risks around maintaining expected service levels and required output.

Talent is the heart of the future-ready bank where strong workforces and talent acquisition have major impacts on performance.

Talent & ESG are high priorities for banks

Attracting talent and people retention are high priorities for banks. Talent is the heart of the future-ready bank where strong workforces and talent acquisition have major impacts on performance. 
 
In addition, ESG is a key driver for a long-term successful future. On top of imminent regulation, firms face reputational and financial risk if they fall behind on ESG performance. Sustainable finance is therefore of the highest priority. Even so, evidence-based decision-making around ESG with solid tracking mechanisms remains difficult.

Digital transformation for the banking industry

We support and advise financial institutions in developing their digital strategies and leveraging data to optimize processes and meet customer needs.

1
Product-Centric Organizations

Switching from a project-oriented way of working to a product-centric organization can help financial services firms meet customer needs, improving innovation and agility while promoting better use of resources. Eraneos can help you get to the next level: transform into a product-centric organization.

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2
Cost Optimization

Optimizing your costs and improving efficiency by helping you make strategic decisions on sourcing your business processes, IT organizations and procurement organizations, including BPO, ITO, Sourcing, and Procurement.

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3
Operational Improvement

Striking the delicate equilibrium between profitability and responsible resource management is no easy feat, and we guide you through each step. Explore insights on optimizing processes, meeting regulatory demands, and enhancing customer experiences, as we redefine operational excellence in banking. Join us on this journey towards a future where efficiency is paramount.

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4
Secure & Modern IT

We help you face today’s IT challenges: automation, data, analytics, process mining, Low Code, Cloud, DORA, etc. And help you keep a handle on cybersecurity risks with zero-trust architectures and security solutions.

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5
Reimagine and Enable Exceptional Experiences

The experience you deliver and how it makes people feel are crucial. Unfortunately, most banks fall short in this area, leading to a loss of customers and business. We help you discover unmet needs and intentions to craft an enjoyable and exciting interaction.

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6
Virtual Assets as a Business Building Block

Web 3.0, Blockchain, and distributed ledger technologies are here to stay. Banks need to engage to realize the potential of each. Through our understanding of the Virtual Assets landscape, we support you from the first ideas to implementation.

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7
Risks Management & Regulatory Compliance

Banks need a modern compliance operating model with transparency, effectively managed risks and appropriate controls. We help you implement new technologies, and realign or streamline compliance processes to allow human professionals to better focus on relevant risks.

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8
Sustainable Finance

On top of imminent regulation, firms face reputational and financial risk if they fall behind on ESG performance. Our integrated approach helps you define a vision, maximize ROI and get things done through evidence-based decision-making with solid tracking mechanisms.

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9
Maximizing the Value of Data Assets and Ecosystems

Today, value is created more in ecosystems than in a singular product or service. As a bank, you can capture this opportunity with the right strategy, building partnerships & ecosystems, while investing in the right technology

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Our Impact

Our strong combination of industry-specific know-how and technological understanding has empowered multiple customers in the banking industry.

Get Inspired

For expert insights into digital transformation, cutting-edge technologies, research and more, visit our Knowledge Hub.

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Event

Eraneos & Whitelane Research proudly present: IT Sourcing congress 2024

Whitepaper

Governance and Management by Retained Organizations

agile outsourcing

Article

The impact of DevOps and Agile on outsourcing

Article

Six Steps for Leaders to Build Lean and Agile Teams

Article

Data, the New Gold

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Event

Sourcing & Cloud Congress (incl. the presentation of the 2023 Dutch IT Sourcing & Cloud Study Results)

Let’s create sustainable change together.

Kishan

Kishan Ramkisoensing

Partner – Banking

Financial Services | Banking

+31 20 305 3700 @kishanramkisoensing