We’ve met with Pepijn Rijvers, Chief Marketing Officer at Booking.com, to talk about the importance of Data Science, Machine Learning and Artificial Intelligence as the cornerstones for success. Founded in 1996 in Amsterdam, Booking.com transformed from a booking agency to a technology firm. As they say ‘we’re data, not opinion driven’.
Booking.com believes in curiosity, experimentation and continuous learning and for that, they need to supporting technology and the right people skills. Only this way they can deliver an excellence customer experience.