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ITIL® 4 Digital & IT Strategy

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Category
ITIL®
Duration
3 days
Price
Certification
ITIL® 4 Drive Stakeholder Value
Exam
the exam is included

The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.

The ITIL® 4 Leader: Digital & IT Strategy (DITS) elevates the discussion around ITIL concepts to a corporate strategy level, by enabling IT and digital leaders to influence and drive strategic business decisions, by creating an appropriate digital strategy aligned to the wider cross-organizational goals.

The course provides guidance on how the strategy should impact the design, delivery, and support of services throughout the service value chain of an organization.

The ITIL® 4 Digital & IT Strategy course is therefore aimed towards IT and business directors, heads of department, aspiring C-Suite professionals, and other senior business leaders who want to strategically position an organization against digital disruptors, craft a digital vision, and build a robust digital strategy for long term growth.

What will you learn

At the end of the course, you will be able to:

  • Demonstrate the use of the ITIL guiding principles in Digital & IT Strategy decisions and activities
  • Understand how to leverage digital strategy to react to digital disruption
  • Understand the relationship between the concepts of Digital & IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value
  • Understand how an organization uses Digital & IT Strategy to remain viable in environments disrupted by digital technology
  • Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
  • Understand the risks and opportunities of Digital & IT Strategy
  • Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy
  • Understand how to implement a Digital and IT Strategy

Course Approach

This course is delivered in a classroom setting using a case study and exercises that are designed to enhance the candidates understanding of ITIL 4. Students who have attended this course, and have done some self study, are suitably prepared to take the associated ITIL 4 DITS test.

Who should attend this ITIL 4 Digital & IT Strategy training?

The course aimed towards IT and business directors, heads of department, aspiring C-Suite professionals and other senior business leaders who want to strategically position an organisation against digital disruptors, craft a digital vision and build a robust digital strategy for long term growth

Prerequisites

For this course, a minimum of three years of IT managerial experience is required, and you are required to have obtained your ITIL 4 Foundation certificate. You will need to provide us with a copy of this certificate upon registration in order to take this course.

About the exam

Candidates must pass all the Case Study assignments in order to take the exam.
Case study assessment:

  • This is an ‘open book’ assessment.
  • Consists of 4 assignments based on a case study.
  • Pass score is 75% (30 out of 40 marks).
  • Duration:
    • 3 assignments of 60 minutes, 1 assignment of 90 minutes in the group work format, or,
    • 4 individual written assignments of 60 minutes each in individual format.

Exam:

  • This is a ‘closed book’ exam.
  • Duration: 60 minutes
  • 30 multiple-choice questions.
  • The pass score is 70% (21 out of 30 questions.
  • The exam can be taken Online

Certificate

ITIL® 4 Digital & IT Strategy

Credits

Upon successfully obtaining the ITIL® 4 Digital & IT Strategy certificate, participants registered with PMI will be recognized with 21 professional development units (PDUs).


ITIL4 training delivery formats

We offer multiple learning formats. Whether it’s in a classroom or online, public or private, we have an option to match your needs.

About the Virtual training format
Quint Academy’s instructor-led online “virtual” training allows students to receive the personal attention Quint’s world-class practitioners from their computer. Gain valuable insights/anecdotes, ask questions, and receive personal preparation for the exam by attending a class from an online collaboration platform.

About the eLearning format
eLearning is the most efficient and cost-effective way for students to prepare themselves for certification. All course materials are provided for students to self-learn on their own time and take the exam once they are comfortable with the content. The included exam must be taken 120-days from the date of purchase.

About the Classroom format
Our engaging and impactful instructor-led training connects students with other peers in their field, as well as our experts in a traditional classroom learning atmosphere. This ensures the highest quality professional development experience possible.

In-company format
Quint Academy develops customized training programs for organizations with specific objectives. Increase your team’s efficiency in a private and professional development session at the location of your choice.


itil4 certification scheme

General

The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.

The ITIL® 4 Leader: Digital & IT Strategy (DITS) elevates the discussion around ITIL concepts to a corporate strategy level, by enabling IT and digital leaders to influence and drive strategic business decisions, by creating an appropriate digital strategy aligned to the wider cross-organizational goals.

The course provides guidance on how the strategy should impact the design, delivery, and support of services throughout the service value chain of an organization.

The ITIL® 4 Digital & IT Strategy course is therefore aimed towards IT and business directors, heads of department, aspiring C-Suite professionals, and other senior business leaders who want to strategically position an organization against digital disruptors, craft a digital vision, and build a robust digital strategy for long term growth.

What will you learn

At the end of the course, you will be able to:

  • Demonstrate the use of the ITIL guiding principles in Digital & IT Strategy decisions and activities
  • Understand how to leverage digital strategy to react to digital disruption
  • Understand the relationship between the concepts of Digital & IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value
  • Understand how an organization uses Digital & IT Strategy to remain viable in environments disrupted by digital technology
  • Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
  • Understand the risks and opportunities of Digital & IT Strategy
  • Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy
  • Understand how to implement a Digital and IT Strategy

Course Approach

This course is delivered in a classroom setting using a case study and exercises that are designed to enhance the candidates understanding of ITIL 4. Students who have attended this course, and have done some self study, are suitably prepared to take the associated ITIL 4 DITS test.

Who should attend this ITIL 4 Digital & IT Strategy training?

The course aimed towards IT and business directors, heads of department, aspiring C-Suite professionals and other senior business leaders who want to strategically position an organisation against digital disruptors, craft a digital vision and build a robust digital strategy for long term growth

Prerequisites

For this course, a minimum of three years of IT managerial experience is required, and you are required to have obtained your ITIL 4 Foundation certificate. You will need to provide us with a copy of this certificate upon registration in order to take this course.

About the exam

Candidates must pass all the Case Study assignments in order to take the exam.
Case study assessment:

  • This is an ‘open book’ assessment.
  • Consists of 4 assignments based on a case study.
  • Pass score is 75% (30 out of 40 marks).
  • Duration:
    • 3 assignments of 60 minutes, 1 assignment of 90 minutes in the group work format, or,
    • 4 individual written assignments of 60 minutes each in individual format.

Exam:

  • This is a ‘closed book’ exam.
  • Duration: 60 minutes
  • 30 multiple-choice questions.
  • The pass score is 70% (21 out of 30 questions.
  • The exam can be taken Online

Certificate

ITIL® 4 Digital & IT Strategy

Credits

Upon successfully obtaining the ITIL® 4 Digital & IT Strategy certificate, participants registered with PMI will be recognized with 21 professional development units (PDUs).


ITIL4 training delivery formats

We offer multiple learning formats. Whether it’s in a classroom or online, public or private, we have an option to match your needs.

About the Virtual training format
Quint Academy’s instructor-led online “virtual” training allows students to receive the personal attention Quint’s world-class practitioners from their computer. Gain valuable insights/anecdotes, ask questions, and receive personal preparation for the exam by attending a class from an online collaboration platform.

About the eLearning format
eLearning is the most efficient and cost-effective way for students to prepare themselves for certification. All course materials are provided for students to self-learn on their own time and take the exam once they are comfortable with the content. The included exam must be taken 120-days from the date of purchase.

About the Classroom format
Our engaging and impactful instructor-led training connects students with other peers in their field, as well as our experts in a traditional classroom learning atmosphere. This ensures the highest quality professional development experience possible.

In-company format
Quint Academy develops customized training programs for organizations with specific objectives. Increase your team’s efficiency in a private and professional development session at the location of your choice.


itil4 certification scheme

Price & start dates

Training dates Training locations Type Price
3 days
20 September 2021, 9:00 am- 5:00 pm
21 September 2021, 9:00 am- 5:00 pm
22 September 2021, 9:00 am- 5:00 pm
Jakarta (Indonesia)
Virtual $ 1,328.00
3 days
20 September 2021, 9:00 am- 5:00 pm
21 September 2021, 9:00 am- 5:00 pm
22 September 2021, 9:00 am- 5:00 pm
Kuala Lumpur (Malaysia)
Virtual RM 7,950.00
3 days
8 November 2021, 9:00 am- 5:00 pm
9 November 2021, 9:00 am- 5:00 pm
10 November 2021, 9:00 am- 5:00 pm
Jakarta (Indonesia)
Virtual $ 1,328.00
3 days
8 November 2021, 9:00 am- 5:00 pm
9 November 2021, 9:00 am- 5:00 pm
10 November 2021, 9:00 am- 5:00 pm
Kuala Lumpur (Malaysia)
Virtual RM 7,950.00

In-company

In-company request
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