As organizations adapt to the digital world, their supplier landscapes become increasingly complex. Long-term legacy contracts are discarded in favor of flexibility, with multi-vendor models and ‘everything as a service’ becoming the norm. This approach allows for greater agility but also poses significant challenges if services are not properly integrated and suppliers aligned. The Service Integration Manager’s role is crucial in ensuring the effective and seamless integration of services end-to-end, providing a single business-facing IT organization. This includes managing suppliers so that they understand the new way of working and which behaviors are required of them in this changing landscape.
The EXIN Service Integration Manager Career Path Certification is designed to equip professionals with the required tools to manage their multi-vendor delivery of services. Managing multiple external software vendors internally is now the norm for many organizations. Issues can arise along the way such as differing vendor, customer, and internal requirements. Becoming a Certified Service Integration Manager will give you the recognition, skills, and knowledge to successfully implement SIAM™, ITIL® or VeriSM™ to manage effective and seamless integration of services end-to-end, resulting in a single business-facing IT organization.
Professionals will be able to use and apply the knowledge and skills acquired during the career path and put them into practice when taking up the role of Service Integration Manager. The combination of SIAM™, VeriSM™, and Cloud Computing will provide service management professionals with the theoretical knowledge and application of key topics surrounding service integration and how to drive a Service Integration and Management (SIAM) based approach in their organization.
To complete your EXIN Service Integration Manager certification, you need to pass the SIAM™ Professional exam successfully.
This certification is ideal for professionals looking to become a Service Integration Manager, Service Architect, Service Delivery Manager, or other service-facing roles. This career path certification is ideal for professionals looking to drive an integrated approach to service management within their organization. They can simultaneously develop highly in-demand skills in the ever-growing field of Service Management. The certifications can be taken one by one, meaning that you can work towards becoming an EXIN Service Integration Manager over a period of time that suits you. Furthermore, professionals who already have one of the required certifications only have to attain the other certifications in the career path to receive the EXIN Service Integration Manager certification.